ASTRI, Fitriyah. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PENUMPANG PT PELNI PELABUHAN DEDE TOLITOLI. Tolis Ilmiah : Jurnal Penelitian, [S. l.], v. 2, n. 2, 2020. DOI: 10.56630/jti.v2i2.125. Disponível em: https://ojs.umada.ac.id/index.php/Tolis_Ilmiah/article/view/125. Acesso em: 22 jan. 2025.